// method
How we work
A structured approach, explained technical choices and organised support: this is how we run every project, from the first conversation to maintenance.
Four phases, clear deliverables
- 01 / analysis
Needs analysis
Discovery call and project questionnaire to understand your business, your users and your constraints.
Deliverables
- Needs summary
- Functional scope
- 02 / proposal
Fixed-price proposal
Detailed quote within 3 working days: scope, schedule, price and terms.
Deliverables
- Detailed quote
- Provisional schedule
- 03 / development
Design and development
Mock-up, then development in stages. You approve every key milestone; two rounds of changes are included.
Deliverables
- Mock-up
- Online test version
- Changes
- 04 / production
Go-live
Launch, final checks, guided onboarding and handover of all access.
Deliverables
- Solution in production
- Access and documentation
- Support on request
Technologies
Tools are chosen per project, favouring proven, fast and maintainable technologies.
Websites
- Astro
- HTML · CSS · Tailwind CSS
- WordPress, if you want to edit everything yourself
Platforms and applications
- React
- TypeScript · JavaScript
- Node.js
- SQL databases
Hosting and services
- Cloudflare (hosting, security, cookie-free analytics)
- Secure online payment (Stripe, Mollie…)
- Transactional emails
Quality and security
HTTPS and security headers
Every site is served over HTTPS, with a strict security policy against script injection.
Performance
Lightweight pages, optimised for mobile and checked with Lighthouse before launch.
Accessibility
Designed to WCAG 2.2 AA criteria: contrast, keyboard navigation, alternative text.
Personal data
Minimal data collection, spam-protected forms and GDPR-compliant legal pages.
Version control
Code tracked with Git: every change is traceable and can be reverted.
Testing before delivery
Checked on phone, tablet and desktop, in light and dark mode, including forms.
Ownership and transparency
- Once paid in full, the site, its code and its content belong to you.
- The domain name and hosting are registered in your name.
- You receive all access and an onboarding guide.
- No mandatory subscription: you remain free to change provider.
Handling requests after launch
Every request follows the same path, based on ITIL best practices for IT service management.
- 01
Intake
By email, with acknowledgement.
- 02
Qualification
Request type and priority.
- 03
Quote
If billable work is needed.
- 04
Resolution
Fix, change or improvement.
- 05
Closure
Checked with you, then ✓ solved.
- INC Fix
- RFC Update
- SR Small change
- INF Question
- CMT Improvement
A project to bring to life?
Book a free, no-commitment 20-minute call to analyse your needs and define the next steps.